If you are feeling ill, please stay home to safeguard your health and the wellbeing of others. If you are experiencing any of the following symptoms—fever of 100°F or higher, cough, shortness of breath, difficulty breathing, other respiratory symptoms, chills, muscle pain, headache, sore throat, or loss of taste and smell—please stay home. If you have been exposed to or diagnosed with COVID-19 in the fourteen (14) days prior to your visit, please stay home. You may rebook your ticket for a later date.

Please purchase your tickets to the Museum online. Timed tickets are required for all visitors, including members.

Museum staff will be outside to greet you. All staff members will be wearing face coverings and protective panels are in place at the admissions desk and Store’s cashier station.

A staff member will scan your ticket (either digital or paper) to start your visit. No Museum stickers will be issued. PLEASE NOTE: If you arrive before your scheduled entry time, you will not be allowed to enter the Museum early.

Please refrain from smoking or using e-cigarettes while waiting to enter the Museum.

Please make use of our hand-sanitizing stations located at all entrances and exits.

Restrooms are located downstairs on the Theater level.

Our coat check is temporarily closed; large bags (more than 11x15 inches) are not permitted in the galleries.

For small children, soft front-facing carriers and compact strollers are allowed. Baby backpacks or children on shoulders are not permitted.

Please hydrate before you arrive or bring a small water bottle. The Museum’s drinking fountains are temporarily closed. Water bottles may be used outside of the galleries.

Elevators will be limited to two persons or one family per car.

Visitors and Staff are strongly encouraged to use the stairs whenever possible.

• The Grand Staircase in the Lobby will be bi-directional. This is the only staircase accessible to visitors that connects floor 2 and the lobby.
• From floor 2 and up, there are staircases on either side of the elevator banks. Each staircase is one way. Please follow the direction of travel noted on each stairway door.

An inherent risk of exposure to the coronavirus (COVID-19) exists in any public space where people are present. People visiting the Museum of Arts and Design do so at their own risk as to any potential exposure. We will continue to monitor state, city, and CDC guidelines to inform the Museum’s operations. 

What if I am feeling ill? 
If you are feeling ill, please stay home to safeguard your health and the well-being of others. If you are experiencing any of the following symptoms—fever of 100°F or higher, cough, shortness of breath, difficulty breathing, other respiratory symptoms, chills, muscle pain, headache, sore throat, or loss of taste and smell—please stay home. If you have been exposed to or diagnosed with COVID-19 in the fourteen days prior to your visit, please stay home. You may rebook your ticket for a later date.

Am I required to wear a mask? 
Yes, face coverings are required, as per guidance from the CDC on face coverings. To help stop the spread of COVID-19, all visitors over the age of two must wear face coverings to enter the Museum. 

Will someone take my temperature before I enter the Museum? 
No, we will not take your temperature at the Museum, but we ask that visitors monitor their own health by taking their temperature prior to leaving their home. 

Will staff have their temperatures taken?
Yes, staff will have their temperatures taken when they arrive for work at the museum.

What if I arrive earlier or later than the time on my ticket? 
We cannot guarantee entry outside of your reservation window due to City and State guidelines for capacity. Please speak with a Visitor Experience staff member when you arrive to create a new reservation for the next available time slot. 

Food and drinks are not allowed in the galleries.

Our coat check is temporarily closed. No luggage or large backpacks are permitted in the galleries.

All bags are subject to inspection.

Only small, collapsible umbrella-style strollers can be accommodated on the gallery floors.

Children must be supervised at all times.

Sketching is permitted only in pencil and only on paper that is 11" x 14" or smaller. No easels are permitted.

All galleries and restrooms are wheelchair accessible. Wheelchairs are available free of charge but must be reserved 24 hours in advance by contacting the Visitor Services Center at 212.299.7717 or emailing admissions@madmuseum.org.

Non-flash photography is encouraged throughout the museum, with a few exceptions. Sometimes an artist chooses not to allow images of their work to be distributed outside of the museum. In those cases, we respect the artist's request, and we ask that you do as well. If you have any questions about which pieces are permissible to photograph, you can always ask a museum guard. No video or tripods please!

Docent tours and group tours are suspended. Outside tours and lecturing are not permitted at this time.

The Robert Restaurant is temporarily closed.

The Store at MAD is open Thursday to Sunday, 11 am to 7 pm. You may shop online. Curbside pickup and assistance are also available.