If you are feeling ill, please stay home to safeguard your health and the wellbeing of others. If you are experiencing any of the following symptoms—fever of 100°F or higher, cough, shortness of breath, difficulty breathing, other respiratory symptoms, chills, muscle pain, headache, sore throat, or loss of taste and smell—please stay home. If you have been exposed to or diagnosed with Covid-19 in the fourteen (14) days prior to your visit, please stay home. You may rebook your ticket for a later date.

Please purchase your tickets to the Museum online. 

Protective panels are in place at the admissions desk and Store’s cashier station.

A staff member will scan your ticket (either digital or paper) to start your visit. 

Please refrain from smoking or using e-cigarettes while waiting to enter the Museum.

Please make use of our hand-sanitizing stations located at all entrances and exits.

Restrooms are located downstairs on the Theater level and on floor 6.

Our coat check is temporarily closed; large bags (more than 11x15 inches) are not permitted in the galleries.

For small children, soft front-facing carriers and compact strollers are allowed. Baby backpacks or children on shoulders are not permitted.

Please hydrate before you arrive or bring a small water bottle. The Museum’s drinking fountains are temporarily closed. Water bottles may be used outside of the galleries.

Visitors and staff are strongly encouraged to use the stairs whenever possible.

An inherent risk of exposure to the coronavirus (COVID-19) exists in any public space where people are present. People visiting the Museum of Arts and Design do so at their own risk as to any potential exposure. We will continue to monitor state, city, and CDC guidelines to inform the Museum’s operations. 

MAD offers complimentary or discounted admission to front-line workers, active US military or veterans, people with disabilities and their accompanying caregivers/nurses, EBT/SNAP benefit cardholders, our museum colleagues, and through these community partners and affiliates:

American Alliance Museum
Cool Culture
ICOM
Museum Council of New York
Museums for All
NARM
NYC Culture Pass
NYC Family Pass
Cool Culture

For tickets, please inquire at the Visitor Services desk or contact info@madmuseum.org to reserve a ticket in advance.

The Museum also offers a $15 discount on Individual and Dual/Family memberships to all groups mentioned above. For membership information, please call the membership office at 212.299.7732.

Learn more about our virtual access programs and on-site accessibility.

Food and drinks are not allowed in the galleries.

Our coat check is temporarily closed. No luggage or large backpacks are permitted in the galleries.

All bags are subject to inspection.

Only small, collapsible umbrella-style strollers can be accommodated on the gallery floors.

Children must be supervised at all times.

Sketching is permitted only in pencil and only on paper that is 11" x 14" or smaller. No easels are permitted.

All galleries and restrooms are wheelchair accessible. Wheelchairs are available free of charge but must be reserved 24 hours in advance by contacting the Visitor Services Center at 212.299.7717 or emailing info@madmuseum.org.

Non-flash photography is encouraged throughout the museum, with a few exceptions. Sometimes an artist chooses not to allow images of their work to be distributed outside of the museum. In those cases, we respect the artist's request, and we ask that you do as well. If you have any questions about which pieces are permissible to photograph, you can always ask a museum guard. No video or tripods please!

Outside tours and lecturing are not permitted at this time.