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Safety and Security Manager


The Museum of Arts and Design (MAD) is seeking a Safety and Security Manager to join its team support our team. Standard hours are Wednesday to Saturday 8:30am-6:30pm. This position reports directly to the Deputy Director, Operations works collaboratively with colleagues across the Museum.

The Museum of Arts and Design (MAD) champions contemporary makers across creative fields and presents the work of artists, designers, and artisans who apply the highest level of ingenuity and skill. MAD provides an opportunity for employees to enrich and develop their love of the art, craft and design while contributing their specific skills, expertise and talents. www.madmuseum.org



  • Supervise and coordinate guard coverage with contracted service agency
  • Create daily and weekly time schedules for contract guards, ensuring proper coverage for a 24/7 operation that encompasses public hours, overnight and additional coverage for Special Events and Programs
  • Work with museum departments to review security needs and protocols for organizing events and exhibition programs, translating needs to create Post Orders and train Guards appropriately
  • Facilitate the daily work schedule, including the officers’ rotations and breaks
  • Perform routine tours of the galleries, common areas, mechanical room, building perimeter, administrative floors, and retail store
  • Perform daily uniform inspections
  • Orient/train new guards on security risks and protection at the museum, certifying they are versed in the Emergency/Disaster Preparedness Plan and performing refresher training periodically
  • Manage the Security Technology program at the Museum, which includes programing of building alarm systems, sign in/out procedures, closed-circuit surveillance systems and card access control
  • Administer system for controlling access to staff, contractors, and visitors through Card Access Control and physical keys; maintaining tight control over physical keys and distribution of electronic privileges 
  • Respond to all security issues and follow-through with reporting, performing investigations, and drafting reports
  • Act as a relief guard when necessary
  • Responsible for Opening/Closing the Building as necessary by schedule

Life Safety

  • Act as the Evacuation Leader as needed, continually updating Emergency Preparedness Plan in coordination with all organization stakeholders, performing drills as prudent and/or regulated. Requires Certificate of Fitness as a Fire and Emergency Drill Conductor (F-07)
  • Must retain and keep active Certificate Of Fitness For Supervision Of Fire Alarm Systems And Other Related Systems (S-95)
  • Train other staff as necessary to be a Building Evacuation Supervisor (BES) and as a back up to his/her daily responsibilities when not on site
  • Ensure guards or other back-up personnel have F03 certifications as necessary and are trained to evacuate the building
  • Perform daily tours all areas of the building and perimeter
  • Point person for Fire Department, Police and first responders during his/her shift.


  • Coordinate event set-up/breakdown with assistance of other operations staff
  • Cross-train with other department responsibilities as necessary
  • Assist Facilities Department as required
  • Must be well versed in the current exhibitions in order to answer basic questions from our patrons


To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  

  • Bachelor’s Degree or a current certification from the American Society for Industrial Security as a Certified Protection Professional preferred, but experience is the most important qualification
  • Work Experience: 5+ years’ experience supervising a security team; or equivalent combination of education and experience. 
  • Must receive and maintain within 60 days of hiring the following FDNY Certificate of Fitness:
    • S95 Supervision of Fire Alarm Systems and Other Related Systems
    • F07 Fire and Emergency Drill Conductor
    • F03 Indoor Place of Assembly Safety Personnel
    • C92 Supervising and Storage of Flammable Liquids
  • Excellent communication skills required Professional, friendly demeanor and interest in building relationships with staff
  • Excellent communication skills required Professional, friendly demeanor and interest in building relationships with staff 
  • Some evening and weekend responsibilities involving scheduled work and emergency situations.    
  • COVID guidelines: The health and safety of our Museum community is the highest priority. As such, MAD requires all newly hired staff members to be fully vaccinated with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law.

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications.  We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job posting describes you, then please apply for this role. 


MAD offers a competitive salary in the range of $75,000 - $80,000 annually depending on experience, and excellent benefits and perks, including:

  • Medical, dental and life insurance and disability coverage
  • 403(b) basic retirement plan
  • Paid time off, including vacation, personal and sick leave. 
  • Flexible spending accounts (pre-tax income for eligible health care expenses)
  • Commuter benefits (pre-tax income for parking or mass transit expenses)
  • Access to a variety of cultural institutions, discounts to museum stores, and a stimulating and collegial work environment.

MAD provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. 

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