Membership Sales Associate (Part Time)

The Museum of Arts and Design (MAD) seeks a part-time membership sales associate to work with our Membership and Visitor Experience Departments.  The Membership Sales Associate’s main function is to actively recruit new members on-site. The Sales Associate is expected to approach, greet, and engage Museum visitors in an effort to sell memberships.

This position reports to MAD’s Director of Membership, but will work collaboratively with colleagues across the Museum. This is a part-time position, not to exceed 20 hours per week. Compensation is $15 an hour plus bonus.

Essential Functions

  • Actively welcome visitors to the Museum and inform them about museum membership and its benefits, special promotions, and upcoming events. 
  • Promote membership during special exhibition campaigns, special promotions and public programs.
  • Demonstrate a complete and thorough understanding of all levels of membership and their respective benefits.
  • Complete membership application forms for new and renewing members.
  • Ensure that Membership Applications are kept well stocked in appropriate places throughout the Museum.
  • Keep abreast of all Museum events, activities, current and upcoming exhibitions, etc.
  • Provide limited administrative support to the Membership Office, and help with Membership events, as it required

Requirements

  • Bachelor’s degree or equivalent combination of education and experience, coupled with interest in arts administration.
  • Previous sales/customer service experience needed.
  • Strong communication, organizational, and recruitment skills.
  • Must be exceptionally outgoing and personable with the ability to interact effectively with Museum staff, members and visitors.
  • Outstanding written and verbal communications skills, as well as proficiency with Microsoft Office, and knowledge of POS software systems, ACME experience preferred.

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