Inventory Manager

(Full-Time/Permanent)

The Museum of Arts and Design (MAD) seeks an Inventory Manager to own and support all aspects of inventory control at the Store at MAD. The Inventory Manager ensures that The Store has relevant inventory to sell and that the physical inventory reflected in both Shopify and the inventory management app, Stocky, are correct. The Inventory Manager will act as project manager for the Store’s recent migration from RunIt to Shopify and act as the primary point of contact and knowledge center for all troubleshooting, updates and maintenance.

This role will report to the Director of Merchandising and work in close collaboration with the Store Manager and Senior Ecommerce Marketing Manager.

The Museum of Arts and Design has a mission to explore how craftsmanship, art, and design intersect in the visual arts today. Through its exhibitions, programming, and collection, MAD promotes a view of the world unobstructed by traditional definitions of fine art. MAD provides an opportunity for employees to enrich and develop their love of art, craft and design while contributing their specific skills, expertise, and talents. www.madmuseum.org

COMPENSATION AND SCHEDULE

This is a full-time, exempt position with compensation between $65,000 - $68,000 per annum, dependent upon experience.

We anticipate your schedule to be 9:30am – 5:30pm, Monday through Friday, including an unpaid hour for lunch each day for a minimum of 35 hours each week.

This position requires on-site presence and schedule flexibility, including weekends and evenings for specific Store events and/or annual inventory.

During events and or busy holiday periods, additional flexibility to provide support on the Sales Floor may be required.

PRIMARY RESPONSIBILITIES

Administrative
  • Perform all administrative functions relating to the day-to-day operations of inventory control
  • Develop weekly sales reports to reorder best sellers and phase out obsolete inventory, including creating solutions for damaged, obsolete, deadstock and repairable inventory
  • Correspond with and maintain vendor database including archiving old vendors and adding new vendors
  • Prepare all vendor purchase orders and submit to artists within 3 days of request from Buying team
  • Receive and ticket merchandise within 1-2 days of delivery, reconciling packing lists against vendor invoices
  • Negotiate vendor payment terms, approve and submit all vendor invoices to finance for payment
  • Monitor ‘open’ purchase orders and follow up with vendors on tracking, damages, back orders and returns
  • Review seasonal vendor line sheets with a keen eye to share relevant collections with Buying team
  • Set up online wholesale accounts using vendor portals such as Faire and Candid as necessary to view invoices, log into wholesale buying pages, review purchase orders, confirm payment etc.
  • Manage invoices that come through online AP solutions such as Quickbooks
  • Provide POS support including but not limited to payments, gift cards, and settlements and resolve discrepancies for the Store team as needed
  • Develop solutions to processes impacting the operational, inventory and accounting cycles
  • Process web orders and prepare purchase orders for any drop ships from vendors
  • Order new and exhibition related products from vendors as requested by the Buying team
  • Monitor sales margin to adjust and maximize profits by category based on the monthly budget goals
  • Oversee the follow up of deposits and payments as requested by vendors
Inventory
  • Execute and reconcile weekly fine jewelry cycle counts (cycles of 1-3 vendors per week on a weekly basis)
  • Analyze purchased and consignment inventory and reconcile to Accounting financial general ledger
  • Organize and execute the annual physical inventory process with the Store Operations Manager, and interface with External Auditors and Finance Department 
Reporting
  • Utilize a full range of reporting tools including best-selling reports and low stock variants for reorders
  • Develop a grading system for reorders based on 6-12 month sell throughs, depending on the product category
  • Provide detailed vendor and sales reports to Buying team weekly
  • Prepare weekly sales reports and month-end reports for Finance
  • Run ad hoc sales reports to assist with preparation of budget and budget performance

QUALIFICATIONS & EXPERIENCE

  • 3-5 years of Retail experience in Inventory Management 
  • 3 years minimum Shopify experience required (Prior experience in RunIT and/or POS migration strongly preferred)
  • Must have strong knowledge of computer systems and Microsoft Office, Excel and POS expertise
  • Must be an effective manager and work effectively in a creative team environment 
  • Detail-oriented, with excellent initiative, execution, and follow-through skills 
  • Outstanding written and verbal communications skills
  • Ability to balance multiple priorities effectively in a fast-paced, dynamic work environment 
  • Strong analytical and time-management skills 
  • Demonstrates effective interpersonal communication skills, including listening and interpretation of instructions both oral and written
  • Oversees and supports migration to new inventory management systems as dictated by leadership

BENEFITS

  • Subsidized medical health coverage
  • Dental, vision, life insurance and disability coverage
  • 403(b) retirement plan with discretionary match
  • 12 Paid Holidays per year, plus 1 Floating Holiday
  • Paid time off, including vacation, personal and sick leave.
  • Flexible spending accounts (pre-tax income for eligible health and dependent care expenses)
  • Commuter benefits (pre-tax income for parking or mass transit expenses)
  • Access to a variety of cultural institutions, discounts to museum stores, and a stimulating and collegial work environment.

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications.  We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job posting describes you, then please apply for this role. 

COVID Guidelines: The health and safety of our Museum community is the highest priority. As such, MAD requires all newly hired staff members and freelancers to be fully vaccinated with an FDA-authorized and/or approved COVID-19 vaccine, including a booster if eligible. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law.

MAD provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. 

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