Current Openings

Chief Financial Officer

The mission of the Museum of Arts and Design (MAD) is to collect, display, and interpret objects that document contemporary and historic innovation in craft, art, and design. In its exhibitions and educational programs, the Museum celebrates the creative process through which materials are crafted into works that enhance contemporary life.

MAD has an annual operating budget of $10M, a $12M endowment, 50+ FTEs, with over 300,000 visitors to its galleries, store, restaurant and events.  It is located in a 50,000 sq. ft. facility located on Columbus Circle with 12,000 sq. ft. of galleries, retail and event spaces, a 143 seat auditorium, and a fine dining restaurant with views of Central Park.  MAD is governed by a 34-member board of trustees.

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FLSA Status: Exempt                

Essential Functions:

The Chief Financial Officer is a key member of the senior staff at MAD and oversees all finance and accounting functions, admissions, human resources, technology, facilities, security and retail.   The CFO supports the Executive Director in efforts to ensure long-term financial stability and financial integrity, while providing financial management reporting to the staff and board of trustees.

The CFO plays an important role related to institutional planning, resource management and staffing.  The position manages the annual budget and planning process and makes regular finance presentations to the Board of Trustees and its various subcommittees.  S/he is expected to be a thought leader about organizational matters, overseeing and directing policies and procedures related to museum operations and leading efforts for process improvements and performance enhancement throughout the organization.

This position consults regularly with the Executive Director about long-term facilities issues, safety and security matters, including emergency preparedness, organizational and employee performance, and legal matters.  The CFO is also responsible for ensuring the museum has the appropriate technology and systems in place to support operating, social media and visitor experience needs. This position will drive development of a Customer Relationship Management system across several departments, as well as oversee the significant retail operations of the museum. S/he must be both a strategic thinker and an articulate spokesperson for the objectives and ambitions of the institution at all times. 

Specific Responsibilities:

  • Manage five direct reports:  Controller, Director of Retail, Director of Facilities, AVP of Technology, and Manager of Visitor Services.
  • Manage the museum's budget and financial reporting activities; oversee investment and finance committee activities; and support Controller in general accounting activities, audit, and human resource administration.
  • Responsible for legal activities, compliance and contract review, and coordination with outside counsel.
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  • Oversees all aspects of retail operations.
  • Work with the development team to create annual and long-term fundraising goals that support the operating and program expenditure budgets.
  • Analyze operations to evaluate performance of the museum and its staff in meeting objectives and to determine areas of potential cost reduction, program improvement, or policy change.
  • Oversee and collaborate with investment committee.  Review and update monthly investment summaries and conduct necessary transactions.
  • Develop, coordinate, and execute policies and procedures affecting all areas of the Museum; recommend and implement systems to improve Museum operations and provide for successful integration of Museum-wide activities.  Support policies to ensure best practices, non-profit integrity and ethics in accordance with legal statutes and current standards of the field.
  • Oversee personnel-related functions, including hiring, training and development, benefits planning and administration, compliance, and termination actions, reviews, employment contracts, employee counseling, administration of personnel files, and general compliance.
  • Negotiate all commercial insurance contracts and act as primary point of contact for insurance broker. 
  • Supervise legal matters on behalf of the museum.  Act a primary point of contact with legal counsel.
  • Perform other duties as assigned by the Executive Director.

Qualifications:

  • Undergraduate degree in Arts Administration, Business Administration, or a related field required. MBA and/or CPA preferred;
  • Minimum ten years in senior level administration and/or financial management required, with five years in non-profit management capacity preferred;  for-profit management experience also desirable; significant team-building experience desired;
  • Significant experience working with external boards and committees;
  • Outstanding written and verbal communication skills; highest level presentation, negotiation, project management, and problem-solving skills required;
  • Excellent planning, financial management, and organizational skills;
  • Collaborative management style;
  • Demonstrated passion for the visual arts;
  • Strong work ethic, and superior record of ethical service;

Please submit cover letter, salary requirements, and resume to: cfo@madmuseum.org

No phone calls will be accepted.

MAD is an equal opportunity employer and does not discriminate in the hiring of personnel on the basis of race, creed, color, religion, national or ethnic origin, gender, age, Vietnam Era Veteran or disabled veteran, sexual orientation, marital status, disability or any other protected status as provided by law.

 

Temporary Development Manager

The Museum of Arts and Design seeks a temporary Development Manager for Institutional Giving who will be part of the team responsible for meeting the Museum's $1.5 + million institutional giving fundraising goal each year through foundation, government and corporate support. The role will involve collaborating with the Development Team and other museum departments to support fundraising efforts. This is a full-time temporary position for approximately 5 months (December–April). This individual will report to the Chief Development Officer.  

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Key Responsibilities

  • Maintaining Institutional Giving calendar with accurate deadlines for all grant applications, proposals and final reports.
  • Writing, preparing and submitting all applications and reports, including budgets and financial information.
  • Entering gifts into institutional database and creating gift acknowledgments.
  • Assisting with the corporate membership program.
  • Conducting prospect research and outreach.
  • Maintaining and updating exhibition credit lines.
  • Attending and assisting at programs and events as required.

Desired Skills & Experience

  • Candidates must have a minimum 5 years of full-time development and grant writing experience, preferably in an arts setting.
  • Bachelor's Degree.
  • Demonstrated commitment to the Museum's mission.
  • Experience working with arts and culture funders with proven track record of success in grant writing and fundraising.
  • Superior communication and organizational skills
  • Ability to remain flexible and focused in a demanding work environment and to prioritize deadlines and assignments effectively.
  • Computer proficiency in Microsoft Word, Outlook, Excel, PowerPoint a must; experience with InDesign and Raiser's Edge a plus.

Please send a cover letter and resume to Geneva Morris at geneva.morris@madmuseum.org, and note "Temporary Development Manager" in the subject line. Calls will not be accepted. Only qualified applicants will be contacted.

 

Group Coordinator
Part-Time Permanent

The Museum of Arts and Design (MAD) seeks a Group Coordinator to coordinate and schedule school and group tours. As a member of the Education Department, the Group Coordinator will also maintain relationships with long-term partners as well as research and foster relationships with new audiences.

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This position reports to MAD’s Vice President of Education and Programs, but will work collaboratively across the Education Department and other departments throughout the Museum in scheduling, evaluation, and outreach.

Essential Responsibilities:

  • Oversee scheduling for school and adult groups. This includes responding promptly to inquiries; making arrangements with tour guides; and ensuring the timely handling of bookings, confirmations, invoicing, and payments.
  • Effectively communicate the programs and services offered to groups visiting the Museum.
  • Identify new audiences and conduct outreach.
  • Accurately relay group policies and procedures to group leaders.
  • Assist the VP of Education and Programs with administrative duties.

Qualifications:

  • Bachelor’s degree or equivalent combination of education and experience, coupled with deep interest in the arts/arts education.
  • Attention to detail and strong organizational skills, with the ability to juggle multiple priorities simultaneously.
  • Outstanding written and verbal communication skills, as well as proficiency in Microsoft Office (Word, Excel, and PowerPoint). Prior knowledge of booking software like Patron Edge preferred.
  • Collaborative nature and ease with building strong relationships across departments, with arts administrators, and with non-profit organizational partners.

MAD is an equal opportunity employer and does not discriminate in the hiring of personnel on the basis of race, creed, color, religion, national or ethnic origin, gender, age, Vietnam-era veteran or disabled veteran status, sexual orientation, marital status, disability, or any other protected status as provided by law.

Application:

Please submit cover letter and resume to education@madmuseum.org with “Group Coordinator” in the subject line. No phone calls, please.

 

Manager of School, Youth, and Family Programs

The Museum of Arts and Design (MAD) seeks a Manager of School, Youth, and Family Programs to oversee and increase the school visit program. The successful candidate will be highly creative and energetic and have extensive experience working with school and teacher groups developing and implementing museum education teaching strategies. He or she will be expected to develop and present teacher training programs centered on ideas and issues related to the Museum’s collections and exhibitions, as well as initiate and carry forward meaningful interactions and ongoing partnerships with the New York City Department of Education and its administrators. The training and supervision of part-time Artist Educators is a key responsibility of this position.

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This position reports to MAD’s Vice President of Education, but will work collaboratively across the Education Department and other departments throughout the Museum in programming, planning, collaborating, evaluation, and outreach.

Essential Responsibilities:

  • Manage the Museum Educator, the Artslife Coordinator, and a team of 8–9 part-time Artist Educators and interns.
  • Supervise the development of all school and teacher programs, comprising all school tours for grades K–12 (including students with special needs) and the summer MADlab for youth.
  • Ensure quality of program delivery, including handling the logistics, coordination, design, and implementation of school and teacher program staff to ensure smooth and efficient operations. This includes scheduling and administrative tasks related to school group visits (MADlab) and teacher programs.
  • Recruit and train part-time Artist Educators to work with school and teacher audiences; handle the administration of these part-time employees by processing timesheets, rectifying discrepancies on a timely basis, and managing performance.
  • Work closely with the Artslife Coordinator to plan and implement MAD’s summer intensive internship program for New York City high school students.
  • Develop a system for evaluating the effectiveness of Artist Educators on a regular basis, specifically through observations, documentation, one-on-one conferencing, goal setting, and feedback.
  • Supervise, and teach regular professional development sessions for Artist Educators, focusing on inquiry-based strategies and exhibition content.
  • Manage annual budget for school and teacher programs.
  • Monitor, document, and evaluate all school and teacher programs to improve best practices and support the Museum’s mission.
  • Manage reports and documentation of programming to report to funders and cultivate new funding opportunities.
  • Work collaboratively across departments, including Exhibitions, Development, and Press, to analyze target audiences, develop appropriate outreach strategies, and ensure effective promotion of programs using both print and electronic media.
  • Articulate and convey the Museum’s mission and education programs to teachers, school administrators, and the Teacher Advisory Committee, and serve as a model Tour Facilitator as needed; facilitate at least one weekly MADlab tour for K–12 school groups.
  • Create and/or manage the development of educational materials, to include online pre- and post-visit materials, and lesson plans for use in schools and during visits to the Museum.

Business Outcomes:

  • Superior evaluations from school administrators regarding school and teacher programs
  • Increase in the number of school visits to the Museum through raising awareness of MAD’s offerings among school administrators and teachers



Qualifications:

  • Master’s degree or equivalent in Art Education, Museum Education, Arts Administration, or related field
  • 3 or more years of experience teaching full-time in an art museum with K–12 audiences
  • At least 2 years of experience supervising the activities of others, including developing content and supporting materials, and implementing and evaluating programs
  • Strong administrative, budget management, problem-solving, and writing skills are a must; knowledge of contemporary art, craft, and design processes as well as understanding of human learning and artistic development preferred.

MAD is an equal opportunity employer and does not discriminate in the hiring of personnel on the basis of race, creed, color, religion, national or ethnic origin, gender, age, Vietnam Era Veteran or disabled veteran, sexual orientation, marital status, disability or any other protected status as provided by law.

Application:

Please submit cover letter and resume to education@madmuseum.org with “Manager of School, Youth and Family Programs” in the subject line. No phone calls, please.

 

Data Entry and Office Assistant in The Store at MAD

The Store at MAD is presently seeking an enthusiastic, responsible and detail oriented individual to join its dedicated and close-knit store team. Be on the front line of helping us bring our inventory into the store, up to the Sales floor and available to our customers.

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This part-time position will provide support to the Inventory Manager with the entering of invoices, assisting in the pricing of the merchandise, the processing of web orders and adding new product to the Store's website. Depending on your strengths we might turn to you for support in additional areas.

Primary Responsibilities and Duties:

Inventory Support

  • Enter all new purchase orders and invoice into the Runit operating system with full SKU and pricing information (if available).
  • Check in and receive jewelry and wearable purchase orders as directed by the buyer.
  • Work with senior staff to price new incoming inventory.

Ecommerce

  • Responsible for processing all web orders and customer service relating to the web orders.
  • Add new products to the website .

Store Support

  • Pull product for store associates as necessary
  • Fill in as sales support as necessary

We ask that you are able to:

  • Work in an active retail location.
  • Prioritize tasks with an attention to expediency.
  • Cultivate relationships with  other store staff.
  • Preserve a positive work-atmosphere by communicating with coworkers cordially and effectively.

Qualifications:
Prior experience working with computers; Excellent communication skills.
Bring us your positive energy and your track record of superior skills and we'll find you the perfect position.
Please email your resume to jules.jones@madmuseum.org.

The Store at MAD is an integral part of the museum, designed to enhance and complete the museum visitor's experience.  All income earned by The Store at MAD is used to support the exhibitions and education programs of the Museum of Arts and Design.

 

Part-time Sales Associate

The Store at MAD is presently seeking an enthusiastic, dynamic, responsible and experienced individual to join its dedicated and close-knit sales team. Be a part of this exciting and dynamic retail environment that combines a passion for artist-made products with unparalleled excellence in the art of customer service.

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As part of our staff you will be the link between our customers and our curated presentation of well-made contemporary craft and design objects. Through our products we celebrate natural materials and an excellence in craftsmanship across all our categories.

This part-time position includes greeting and assisting customers in a friendly and professional manner; performing careful sales transactions on the POS system, assisting with re-stocking and maintaining a clean sales floor; and assisting the floor manager with all floor sales related initiatives.

If you are a dedicated professional salesperson, who feels comfortable selling a wide range of price-points and merchandise, including glass, ceramics, jewelry, home and fashion accessories, you could be the ideal fit.

We ask that you are able to:

  • Work in an active retail location.
  • Prioritize tasks with an attention to detail while ensuring a customer-first focus.
  • Be able to service multiple customers at one time with courtesy and sincerity.
  • Cultivate relationships with repeat customers in order to serve them better.
  • Provide excellent customer service to ensure that a positive store experience inspires museum and store visitors to make a purchase to memorialize their museum visit.
  • Preserve a positive work-atmosphere by communicating with coworkers cordially and effectively.

Bring us your positive energy and your track record of superior sales skills and we'll find you the perfect position.

Qualifications:

Prior Retail experience is required, as well as, prior experience working with computers. Excellent communication, interpersonal, and customer service skills required.

Must be able to work some weekend days and evening hours, as needed.

Please email resume to jules.jones@madmuseum.org.

The Store at MAD is an integral part of the museum, designed to enhance and complete the museum visitor's experience. All income earned by The Store at MAD is used to support the exhibitions and education programs of the Museum of Arts and Design.

 

Visitor Services Associate

Visitor Services Associates are the frontline staff of the Museum, providing the "face" of MAD to the public. They are responsible for ensuring a positive visitor experience and perform the following functions:

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  • Actively greet the public.
  • Sell tickets, including cash and credit card transactions. Open, close, and manage cash till. Handle cash in accordance with museum policies and procedures.
  • Sell and process tickets; provide information about lectures, films, and special programs.
  • Sell memberships and provide member support.
  • Use point-of-sale and membership database programs (Blackbaud: Patron's Edge, Raiser's Edge)
  • Answer inquiries about exhibitions, programs, amenities, membership, and related matters.
  • Explain and follow museum policies.
  • Answer phone calls to Visitor Services desk.
  • Coordinate with various departments regarding daily operations, deliveries, and appointments.
  • Perform crowd control in lobby.
  • Restock the desk with exhibition, program and membership brochures.
  • Perform opening, mid-shift, and closing duties.
  • Notify Manager of the services and information that the public routinely requests.
  • Perform other duties as assigned.

Qualifications:

  • Candidates must possess, or have significant coursework towards, a Bachelors degree
  • Excellent customer service, problem-solving, and interpersonal skills.
  • Prior customer service experience preferred.
  • Must be able to work nights and weekends.
  • Fluency in at least one foreign language is ideal.
  • Knowledge of art, craft, design, or museum work is strongly preferred.

Scheduling:

Part-time Visitor Services Associates are scheduled up to 24 hours per week, on average.  Associates may occasionally work more than 24 hours, as requested to ensure desk coverage.
Rate of Pay: $12/Hour
Please submit a resume and brief cover letter expressing your interest in art and/or museum work to Miguel Santiago, Visitor Services Manager, miguel.santiago@madmuseum.org.

Internships

For information about available internships, click here.

Opportunities for Artists

Artist Studios Residency and Van Lier Fellowship

The Artist Studios Program hosts residents and fellows daily in a live studio environment.  Residents and fellows are selected for four-month sessions (February – May, June – September, and October – January).  Each resident is assigned one day each week to work, along with a selection of Thursday and Friday evenings, while fellows work 40 hours per week (schedule varies).  Both residents and fellows have access to a variety of tools and materials, as well as professional development opportunities.

Successful applicants have a mature body of work and clearly understand the public-facing dimension of the program. To learn more about this opportunity click here.